ZSE Drive pricelist

ZSE Drive Home Wallbox pricelist

Business Terms and Conditions (BTC)

Terms and Conditions of the provision of the Assistance Services Benefit

Brief information on personal data processing

Complaint form for ZSE Drive services

Termination of Contract on the provision of the ZSE Drive service

Privacy policy

DC Wallbox is a faster version of AC Wallbox. It charges with direct current and, like its AC version, provides online charging statistics and reports.

DC WALLBOX

The AC pole is an intelligent solution ideal for larger parking areas. It allows you to charge two cars at the same time. Dynamically manages consumption to reduce costs and easily integrates with your parking or billing system.

AC POLE

ZSE Drive ultra-fast chargers are the fastest charging option on the market, with an output of up to 350 kW. They will fully charge a Porsche Taycan or the new Tesla Model 3.

ULTRAFAST CHARGER

The main advantage of the quick charger is the ability to charge up to two cars simultaneously with alternating and direct current. In addition, it provides a choice of connectors, integration with a parking and billing system, and access for paid charging to the public.

FAST CHARGER

Wallbox je praktickým riešením pre menšie firmy. Podporuje všetky typy elektromobilov, nabíja striedavým prúdom a poskytuje všetky online služby smart nabíjania od ZSE Drive.

AC WALLBOX

Wallbox is a practical solution for smaller companies. It supports all types of electric cars, charges with AC current and provides all online smart charging services from ZSE Drive.

Public chargers for all residents and taxi drivers

Make the city cleaner and eco-friendly with e-mobility

E-bus chargers for greener public transport

Fast and convenient charging attracts tourists and customers

Municipal e-cars save taxes, insurance and fuel

Charging stations are a great benefit for hotel and restaurant guests

Customers charge their EV while they shop

Developers install chargers on parking lots to attract EV drivers

Parking places with charging stations are the first choice for EV drivers

Leasing companies and car sellers offer chargers to all EV clients

ZSE Drive chargers are compatible with all e-cars

In cities, chargers are readily available everywhere. There are more than 100 of them in Slovakia.

Latest e-cars can be charged with an ultrafast charger in 15-20 min

Chargers are fast and easy to access, perfect for long trips

PV panels are a cheap and reliable energy source for your car

City chargers are also available: all you need is a parking spot

ZSE Drive chargers can be installed in any kind of house

You can store extra energy with ZSE virtual battery

A charger in your garage is the safest and most convenient charging option on the market

Charging free-of-charge (services to citizens) 
Paid regime – inclusion in the ZSE Drive network with no effect on costs / incomes of the city, 
Paid regime – Roaming stations, costs of electricity borne by the city  

What are the possibilities of accessing the charging stations? 

In case of limited capacity and the need to place several charging stations, the output can be statically limited so that the defined capacity is not exceeded.  Also, dynamic load management of charging output can be imposed, where the speed of charging would go down with increasing number of actively charged cars, so that you do not exceed your reserve capacity. 

What if my reserve capacity is not sufficient for the necessary number of charging stations?

Yes. Contract on services includes on-line services including a monthly consumption report at your charging station through your charging cards. This report can be used e.g. for billing of consumed electricity to individual cost centres or your employees. You can get the report through the on-line interface to the charging station management. 

Am I able to follow the consumption at individual charging cars of my employees? 

You can fee your customers on charging either directly or through ZSE Drive. For direct payment, e.g. through your cash register, all relevant information concerning charges to your customers can be obtained through web interface to the charging station. However, ZSE Drive is an easier way to use. Then, all your charging stations are included in the roaming of ZSE DRIVE and you don’t have to deal with any administrative or process tasks.

Can I fee on charging, and if yes, how? 

Charging stations must be available for public 24/7. That is the basic condition. Anyone can charge, even without registration at ZSE DRIVE.

What conditions I have to meet if I want to include the charging station in the ZSE DRIVE roaming network and who can charge at such charging station?

Slovak and English. We can add other languages, if needed.

What language is used for the manual on the charging stations display? 

Yes, upon the signature of contract on services, with no limitation.

If I buy the charging station, can the guarantee be extended after 24 months?

You can ask to have further charging cards issued via our mobile application. For a new charging card, you just have to select a programme and enter a new, yet not used email address to enter your login data.

What if I need several charging cards?

The charging station of ZSE DRIVE can be financed through rent or purchase. You can rent the charging stations for 24 or 36 months depending on the charging station. Once the term is ended, you can continue in renting it or finish, but the charging station is still owned by ZSE DRIVE. If you want to buy a charging station, you pay for the installation and the charging station only once.  Then, you can choose if you wish to get the extended services and on-line services which are charged by a monthly fee.

How can I finance the charging station?

No. Cables and pre-preparation becomes your property, so they cannot be included in the rental.

Can works necessary for the installation of the charging station be included in the payment of the rent?

The contract on services includes:  
- Remote supervision of the functionality of the Customer´s charging stations and service support 24/7 at 0800 555 800 hotline; 
- Removal of breakdown of any charging station of the Customer on working days within 72 hours from the breakdown so that its operability is ensured; 
- Regular inspections of the Customer´s charging stations according to applicable laws; 
- Issuing RFID cards based on the Customer´s order. RFID cards are used for authorisation of persons appointed by the Customer in using the Customer´s charging stations; 
- Administration of the Customer´s RFID cards by which the access of individual RFID cards to charging stations is permitted or denied; 
- Regular detailed overview of charging through individual RFID cards.

What does the contract on services include?

You can charge all kinds of electric vehicles, as well as plug-in hybrids at ZSE Drive public charging stations. All ZSE Drive charging stations are equipped with the globally used fast-charging standards - Chademo and CCS (Combo) connectors, as well as the slow-charging connector Type 2 Mennekes. The only connector not available is the older Type 1 slow-charging connector whose use has been discontinued in newer cars.

What types of vehicles can I charge on ZSE Drive charging stations?

To charge your vehicle, you need a charging card in programme of services selected according to your requirements and your expected frequency of using public charging stations. You can also charge without a charging card, via the ZSE Drive application which you can download from Google Play and App Store.

What do I need to charge my vehicle?

ZSE charging stations allow fast-charging via the DC connector (CCS and Chademo) and slow-charging via the Type 2 connector. Ultrafast charging (UFC) for approx. 300 km up to 30 minutes (depends largely on the vehicle's power); UFC can currently charge faster than any car on the market can receive. DC fast-charging allows the vehicle to be charged for a range of approx. 150 km within 30 minutes. The speed of AC charging depends on the built-in board charger in the vehicle and ranges between 1 to 4 hours for a range of 150 km.

How long does the charging of a vehicle take?

We will send you your charging card by post within a few days after your registration at www.zsedrive.sk or in the ZSE Drive mobile app. Until then you can charge using the mobile app.

Where can I apply for my charging card?

No. We send the card exclusively by post.

Can I pick up my card at a ZSE centre or in person? 

The charging card is transferable, the invoice for charging will anyhow always be billed to its holder, so the holder should oversee its use. ZSE Drive cards can be used for only one vehicle with the licence plate No. registered for the vehicle in the contract.

Is the charging card transferable?

Until you receive your charging card, you can charge your vehicle via the mobile app.

How can I charge my vehicle until I receive my charging card?

Call us for free at 0800 555 800 and ask for your card to be blocked as soon as possible to prevent its misuse. Issuing and delivering a new card is charged with a fee of EUR 6.00. You can also charge without an RFID card, via the ZSE Drive mobile app.

What if I lose my charging card?

Yes, this is possible without any restrictions.

Can I have two charging cards to one business electric vehicle – one company-owned and one private?

The list of charging stations can be found at www.zsedrive.sk or in the ZSE Drive mobile app. In our mobile app, you can also see the current availability of the charging station or charging port.

Where can I find the list of ZSE charging stations?

You can download our ZSE Drive mobile app via this code. If you already have downloaded our app, by scanning the QR-code of the charging connector, you can start charging your electric vehicle.

What purpose does the QR-code on the charging station serve?

Yes, since 1.7.2021 is charging on GreenWay network via ZSE Drive charging card possible.

Can I charge my vehicle with my ZSE Drive card at Greenway charging stations?

No, booking a charging station is no longer possible.

Can I book the station prior to charging?

You can use the same login credentials for zsedrive.sk as you use for our mobile application. If you have forgotten password, please select “Forgot password”.

How can I sign-in to the Client Zone zsedrive.sk?

We recommend to install and use the ZSE Drive mobile app. The app allows you to see your charging sessions and your consumption. With each invoice, you will also receive a detailed list of your charging sessions for each individual RFID card you hold.

Where can I find the history of my charging?

You can find the preliminary sum for the charging in the mobile app – Consumption.

How can I check the amount of my current invoice?

You can change your programme to the first month of the following calendar month. You can terminate the contract for any reason by delivering a written notice to the other party with a one month notice period which starts on the first day of the month following the month in which the written notice of the termination of the contract has been delivered to the other party. Please, send your written notice of termination to our headquarters at Čulenova 6, 816 47 Bratislava.

How can I change / terminate my program?

To start charging in roaming, you always have to use either an RFID card or the RFID keychain token. The mobile application serves solely to inform you about the charging station and if its connectors are booked, if the roaming provider provides such information. In roaming, you cannot and never will be able to charge via our mobile app.

How can I charge abroad?

There is no need to activate roaming. All charging cards work in roaming as well. The fee is EUR 25.00 (For DC/ULTRA charging) or EUR 9.00 (For AC charging) for a 1-hour package, which activates automatically with your first charging abroad. The charging is billed based on the highest charging speed during the 60 minutes.

How can I activate roaming?

Yes, programmes can be used by foreigners.

Is it possible for a foreign client to activate any of the programmes along with the card? If they want other programme than Guest.

Charging is billed according to the consumption in kWh (kilowatt-hours) – please see the public charging pricelist. All prices include VAT. Slow-charging (AC) is cheaper than fast-charging (DC), the most expensive type is the ultrafast-charging (UFC). The Guest program is favourable for customers who only charge from time to time, or would like to try out our charging without the need to issue a charging card. ZSE Drive ECO grants more favourable charging prices thanks to an issued charging card, while not requiring the owner to pay any monthly fees. ZSE Driver Partner is suitable for customers who drive a lot per year and usually use public charging stations. The program includes 40kWh of free charging volume. ZSE Drive Flat offers 400 kWh package of free charging volume and even after using it up, charging will still be billed at a very favourable rate. It is suitable for customers who drive a lot and charge their electric vehicle almost exclusively at public charging stations.

How much does it cost to charge electric vehicles? ZSE Drive pricelist.

VISA, VISA Electron, MasterCard, Maestro, DinersClub International

Which payment cards can be used to pay via the mobile app?

Yes, the price is the same at all public charging stations operated by ZSE. The list of station is available at www.zsedrive.sk. There is different pricelist only for charging stations in Partner and National roaming.

Are the charging fees same at all stations in Slovakia?

You can find Business Terms and Conditions of ZSE Drive for customers and entrepreneurs at www.zsedrive.sk.

Where can I find Business Terms and Conditions of the ZSE Drive service?

No. There are no limits to the volume of electricity, or number of persons connected to our charging packages, with the sole exception of ZSE Drive Flat, which can exclusively be used to a single vehicle, the licence plate of which you have to specify at registration and which is also stated in the Contract.

Are individual charging packages limited in any manner?

An unregistered customer may use charging via the mobile app. In such case, the mobile app will ask for a payment card number. After the customer confirms that he/she agrees with the blocking, EUR 30.00 are blocked on the payment card for charging purposes. This is not a payment, only a booking of finances for charging. The blocking will be done by the bank which handles the transaction settlement. If the customer charged for less than EUR 30.00 or did not charge at all, the blocked sum on the payment card is released again. The release of the blocked sum depends on the bank which processes the transaction and usually lasts several business days.

An unregistered customer tried to charge via the mobile app, and prior to charging, EUR 30.00 were deducted from their account, but the customer did not even charge in the end. How does blocking of finances work?

We recommend 3-hase connection designed for 3-32A. If you have usual 25A circuit-breaker, we will set the wallbox for 3-16A or less, as you wish. However, we recommend that cables be prepared for 3x32A. 

What do I need for a wallbox in the garage?

It is a 2-tariff product, based on the D4 tariff. Firstly, you must ask the distribution company for the D4 tariff. The owner of the supply point with the D4 tariff with the valid contract with ZSE Energia can ask for addendum Elektrina for e-vehicle in ZSE Centre. The tariff will be granted once the inspection report from SMART wallbox ZSE Drive is submitted, or other box that supports the OCPP 1.6 communication protocol. The tariff is only for households. It means that only a natural person can get it, i.e. owner of the supply point (e.g. a family house).

What do I need to get home tariff for e-vehicle? 

You must arrange with the co-owners or the manager of real estates. If you have your own supply point in your parking lot (which is rather exceptional), the wallbox will be connected to your supply point. If the wallbox is to be connected to the joint supply point in the garage, you need an agreement with the manager of real estate who will bill you the electricity consumed by your wallbox. You don’t need to invest in another meter-reader as we send the invoice for your wallbox consumption to the manager of real estate on a monthly basis. 

How about the parking lot in a block of flats?

All ZSE Drive wallboxes are equipped with a RFID card reader. Charging cannot start without your card.

How do I prevent that no one takes electricity from my wallbox in the common garage? 

Yes, your wallbox is able to accept your public charging card, but not the card of other customer.

Can I use a charging card which I use in ZSE Drive network?

McDonald's

The topic of sustainability has been close to McDonald's for a long time. Supporting the electro-mobility project is another activity we are contributing from the position of the world's largest restaurant chain to reducing the impact on the environment. Our customers thus have the opportunity to recharge not only their physical energy, but also that in their vehicles.

Einpark

The fast charging station is a natural part of the greenest office building in Slovakia.

Hornbach

The Hornbach project market emphasizes responsibility for its surroundings, society and the environment. We actively supported the development of electromobility on Slovak roads by preparing the necessary infrastructure. Our customers can now charge their electric cars in the ZSE Drive network while shopping in our stores.

Slnečnice

In addition to charging, you can go shopping in the Sunflower Market, eat in the tasty zone Trch, or have fun in the family center.

NIVY station

In the autumn of 2020, the currently largest construction site in Central Europe will be transformed into a public space that will meet all the needs of modern urban life. Our goal is to support all types of mobility, especially ecological mobility. Therefore, building the infrastructure for charging electric vehicles is an integral part of our solutions.

Volkswagen Slovakia

As a part of the support of electromobility, we have provided a charging infrastructure for our employees.

up! City

An unique urban project up! city combines elements of mobility, modern technologies and relaxation zones. Get on and enjoy the ride in the electric Volkswagen e-up! There are 9 electric Volkswagen e-ups waiting for you in up! city.

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